General terms and conditions
1. Company information
This website ( www.health-wise.vip ) is operated by Tesla Energy Technologies j.d.o.o., registered in the Republic of Croatia. All purchases made through this store are subject to these General Terms and Conditions.
2. Products and availability
We offer devices for forest air and related products. Product descriptions and images are for illustrative purposes only. We reserve the right to change or discontinue the product at any time.
3. Orders and payment
Orders placed through our web store are considered an offer to purchase. You will receive an email confirmation once your order has been accepted. Payment is due at checkout. We accept [specify payment options]. Prices are in euros and include applicable VAT, unless otherwise stated.
4. Shipping and delivery
Shipping costs and estimated delivery times will be calculated during checkout. We are not responsible for delays or losses incurred by third parties (deliverers). The risk passes to the buyer at the time of delivery.
5. Right of withdrawal and refund
If you are an EU consumer, you have the right to cancel your purchase within 14 days of receiving the product without giving any reason. To exercise this right, please contact us at [insert email address]. Returned products must be unused, in their original packaging and accompanied by the purchase receipt. Refunds will be made within 14 days of receiving the return.
6. Intellectual property
All content and design on this page are the property of Tesla Energy Technologies jdoo and may not be used without prior permission.
7. Limitations of liability
We are not liable for indirect damages or losses arising from the use of our products. The documentation and product information is provided "as is" and may contain inaccuracies.
8. Governing law and dispute resolution
These General Terms and Conditions are subject to the laws of the Republic of Croatia. Any disputes will be resolved before the competent courts in Croatia, unless EU consumer protection regulations require otherwise.
9. Contact information
For questions regarding the General Terms and Conditions, please contact us at info@health-wise.vip.